A. By Athlete during first thirty (30) days: If Athlete is dissatisfied with the Coaching Services performed by SE during the first 30 days, Athlete may request a refund of the first monthly fee and start-up fee and terminate this agreement, provided that Athlete submits notice in writing no later than 30 days from the start date of the Initial Term. B . Athlete may cancel services with SE by providing a 30-day notice via written request. Your request will be effective 30 days from date of receipt of the written cancellation. During the 30-day period subsequent to receipt of cancellation request by Source Endurance, your training services will be maintained and you will be billed for services.
C. Email requests for cancellation can sent to firstname.lastname@example.org or mailed to:
Source Endurance, LLC
6 Foxborough Ct.
Heath, TX 75032
D. SE may terminate or amend this agreement at any time upon ten (10) days written notice to Athlete.
Account holds will be granted on a case by case basis. Athlete must provide in writing to his/her coach and to email@example.com the reason for a hold request. Also, the athlete must declare a date that the hold is to be lifted within 90 days of the start of the hold.
Once a request for athlete hold has been granted, the athlete will be billed a prorated rate in advance for 30 days and service will be immediately halted. Source Endurance will notify the athlete and coach 14 days before the hold is lifted and service will begin again on the stated restart date. The athlete will be billed after the first 30 days of the service restart. Once the athlete has restarted service standard cancellation policy will apply. Should the athlete abandon the hold, the prorated rate will serve as a 30 day cancellation notice.
Unfortunately these things happen and with your notification to Source Endurance, we can offer up to (3) months of a Medical Hold. During this time, you will not receive coaching and you will not be billed until your return or 3 months, whichever comes first. Anything longer than (3) months will be discussed in order to come up with an amicable solution. This is for Medical reasons only. Medical Holds will require a diagnosis from a physician and a written request sent to your coach and firstname.lastname@example.org